At Legacy FA Pte Ltd (“Legacy FA”), we are committed to providing sound and quality financial advice and services to our Clients. The Board and Senior Management are committed to advocate and deliver fair dealing outcomes to you.

The following are the fair dealing outcomes that Legacy FA are committed to deliver:

• Our Directors and Senior Management are committed to advocating a fair dealing culture within Legacy FA

• Due diligence is conducted for the selection of suitable investment products and services to meet the needs of our Clients

• Recruit and train competent Financial Consultants to provide our Clients with quality and sound recommendations and advice

• Clear, relevant and timely information are provided to our Clients receive guide them in making informed financial decisions

• Independent complaints handling process that handles Clients’ complaints in an effective and prompt manner